Last updated: 30/06/2024
HOW DO I CONTACT KING COLD PRESSED OIL?
You can reach our customer care team at 8508551905 or email us at kingcpoil@gmail.com.
HOW CAN I TRACK MY ORDER?
If you placed your order through our website, you can track it using the link provided below:
TRACK ORDER
WHAT ARE THE SHIPPING COSTS AND DELIVERY TIMES?
We provide free shipping on all orders within India. Orders are shipped from our warehouse in Chennai and typically arrive within 2-4 business days for most metro and inner-regional areas. Please note that delivery times may be extended due to lockdowns in various states.
ARE PRICES INCLUSIVE OF GST?
Yes, all prices listed on our site are in Indian Rupees and include GST.
CAN I SHIP MY ORDER TO A DIFFERENT ADDRESS?
Yes, you can choose a different shipping address during the checkout process.
WHY SHOULD I CREATE AN ACCOUNT?
Creating an account allows you to:
- Complete your purchases more quickly
- Check the status of your orders
- View your order history
- Update your account details, including your password
HOW DO I KNOW IF MY ORDER WAS SUCCESSFULLY PLACED?
Once your order is successfully placed, you will receive a confirmation email within 15-30 minutes. If you don’t receive this email, please contact our customer service team. Make sure to check your spam or junk folder first!
CAN I MODIFY OR CANCEL MY ORDER?
Once an order is placed, we cannot modify or cancel it. However, if you receive damaged items, you can return them. Please refer to our Returns Policy for more details.
WHAT SHOULD I DO IF I RECEIVE DAMAGED PRODUCTS?
If your products arrive damaged, please contact our customer care team via email (kingcpoil@gmail.com) or call (8508551905). Depending on the situation, you may be asked to return the items, or we might arrange for a pickup.
WHAT PAYMENT METHODS ARE AVAILABLE?
We accept payments through VISA, MasterCard, RuPay, Internet Banking, and UPI.
HOW DO YOU PROTECT MY CREDIT CARD AND PERSONAL INFORMATION?
We prioritize your privacy and security. We have implemented measures to ensure that your credit card and personal information remain safe.
ARE MY PAYMENT DETAILS STORED?
No, we do not store your payment details. You will need to enter your information each time you make a purchase, ensuring there’s no risk of your data being saved.